Enterprise resource planning (ERP) is a category of business-management software—typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from many business activities, including product planning, purchase, manufacturing, or service delivery.
ERP systems initially focused on automating back office functions that did not directly affect customers and the public. Front office functions, such as customer relationship management (CRM), dealt directly with customers, or e-business systems such as e-commerce, e-government, e-telecom, and e-finance – or supplier relationship management (SRM) became integrated later, when the Internet simplified communicating with external parties.
ERP leverages information in the resources under its management to help the enterprise collaborate with other enterprises. It goes beyond the corporate walls to interact with other systems. Enterprise application suite is an alternate name for such systems.
We help customers manage the complexities of global business environments no matter if the organization is small, medium, or large in size. As part of ERP applications strategy, ERP applications will continue to be enhanced, thus protecting and extending the value of your software investment.
Benefits you get:
- Improve quality and efficiency of the business. By keeping a company’s internal business processes running smoothly, ERP can lead to better outputs that may benefit the company, such as in customer service and manufacturing.
- Support upper level management by providing information for decision making.
- Create a more agile company that adapts better to change. It also makes a company more flexible and less rigidly structured so organization components operate more cohesively, enhancing the business – internally and externally.
- Improve data security. A common control system, such as the kind offered by ERP systems, allows organizations the ability to more easily ensure key company data is not compromised.
- Increased opportunities for collaboration. Data takes many forms in the modern enterprise. Documents, files, forms, audio and video, emails. Often, each data medium has its own mechanism for allowing collaboration. ERP provides a collaborative platform that lets employees spend more time collaborating on content rather than mastering the learning curve of communicating in various formats across distributed systems.